"Save as" Dialogue Box won't appear when using an external monitor

New Here ,
Feb 22, 2022 Feb 22, 2022

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I am using a 14" MacBook M1pro with a second monitor connected via the HDMI port. When I attempt to "save as" in premiere pro 2022, After Effects 2022 or Photoshop 2022 - the dialogue box doesn't appear - in fact I click the option in the file menu and nothing happens at all, not even a hidden window. If I unplug the external monitor and restart the programs, working only on the macbook screen, the issue disappears - but surfaces again as soon as an external monitor is attached. Is anyone else experienceing this issue, or resolved it? 

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Editing , Error or problem , Freeze or hang , Hardware or GPU , User interface or workspaces

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Guide ,
Feb 22, 2022 Feb 22, 2022

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If the second monitor is being used full screen for previews the dialog box might be underneath it. 

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New Here ,
Feb 22, 2022 Feb 22, 2022

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No full screen preview is being used - the main project panels are being viewed on the second monitor. 

 

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Hi there!

Sorry to hear that. Do you have custom scaling on any monitor? Also, could you check the resolution of the monitors?

 

Let us know.

Thanks,

Kartika

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