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"Scanning Audio Plug-Ins" frozen

Community Beginner ,
Jun 18, 2020 Jun 18, 2020

When trying to launch the new Premiere Pro on my Macbook Pro the application freezes at a loading box saying "Scanning Audio Plug-Ins".

 

This is a clean install with no added plugins. I tried re-installing.

 

Screen Shot 2020-06-18 at 1.55.37 PM.pngScreen Shot 2020-06-18 at 1.56.00 PM.png

TOPICS
Error or problem , Freeze or hang
2.8K
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Participant ,
Aug 06, 2021 Aug 06, 2021

When launching Premiere Pro from Creative Cloud, you can reset the plug-ins and cache by pressing the Option and Shift keys at the same time.

 

Just run it and you're done!

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New Here ,
Oct 31, 2021 Oct 31, 2021

I did that now the "plug-in scan" is just bouncing up and down and theres a giant white screen thats not loading anything..

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Participant ,
Oct 31, 2021 Oct 31, 2021
LATEST

If so, press the Option + Command + Shift key and run Premier Pro to reset the preference.

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