Random Zero Byte Files Appearing Next to Project Files?

Community Beginner ,
Jan 10, 2022 Jan 10, 2022

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Maybe someone here knows the answer to this. I recently upgraded to an M1 Max MacBook Pro and suddenly I am finding random zero byte files popping up next to all of my project files. I don't know if these are remnants of autosave files, cache files, or something else, but they continue to multiply and seem to be completely empty files. They do not go away after clearing my cache or restarting. I tried downgrading Premiere Pro as well and no luck. If I delete them, they reappear. Maybe some type of permissions issue, although I've given Premiere full disk access? Any ideas? 

 

FYI, I'm running Premiere Pro 22.1.2 on an M1 Max MacBook Pro and macOS 12.1 Monterey. Thanks for any help!

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Community Beginner ,
Jan 12, 2022 Jan 12, 2022

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To update, these rogue files seem to be popping up when I export still frames from a project into a folder as well.

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Adobe Employee ,
Apr 08, 2022 Apr 08, 2022

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Hi DJP2014,

Sorry about that. I have not seen that yet. Can you show us a screenshot? I hope we can help.

 

Thanks,
Kevin

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Community Beginner ,
Apr 08, 2022 Apr 08, 2022

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Hi, there are screen caps attached to the first and third posts in this thread. Thanks for your help! 🙏

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Adobe Employee ,
Apr 13, 2022 Apr 13, 2022

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Check out this potential solution, RaeBae! https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-creating-weird-zero-kb-textedit...

 

Does it work? Let us know.

 

Thanks,
Kevin

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Explorer ,
Apr 08, 2022 Apr 08, 2022

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Here you go Kevin

 

Seems like it's cropping up for others as well..

 

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-creating-weird-zero-kb-textedit...

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Adobe Employee ,
Apr 08, 2022 Apr 08, 2022

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Ah, OK. Are you working in an enterprise? Let me know.

 

Thanks,
Kevin

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Explorer ,
Apr 09, 2022 Apr 09, 2022

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Working off the internal drive but it's a company laptop with mobile device management (Jamf). Is that causing the issue?

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New Here ,
Aug 03, 2022 Aug 03, 2022

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did you figure it out, I am slowly realizing this may be connected to JAMF as well for my company computer once I upgraded to Monterey

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Explorer ,
Aug 03, 2022 Aug 03, 2022

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LATEST

Just checked and the issue seems to have resolved itself, tbh I hadn't noticed

What fixed it though is anyone's guess - I've recently updated Premiere, Monterey, and IT updated JAMF

Currently running Monterey 12.4 / Pr 22.5.0 

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New Here ,
Mar 02, 2022 Mar 02, 2022

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I'm also having the exact same issue. Anyone able to help us figure out what this is? Adobe?

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New Here ,
Apr 12, 2022 Apr 12, 2022

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@Kevin-Monahan I've attached another screenshot here. Would appreciate any help. Thanks!

Screen Shot 2022-04-09 at 11.58.16 am.png

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Explorer ,
Apr 08, 2022 Apr 08, 2022

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Having same issue on my new 14inch M1 Pro MacBook Pro!

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