Red Giant Looks (Color Grading) flickering

[Eko Wardoyo]

I don't know is it trouble of premiere or red giant.

When i using Redgiant Looks for color grading, i get flickering clip on playback and export final video.

Until now can not figure out what the problem is.

Anybody help?

[Ann Bens]

Start with a ticket at Red Giant.

[R Neil Haugen]

There are some changes in the processing in the last version of PrPro as they've been re-writing the code. Some effects are having spots of trouble it seems. And it can be a bit uneven. Most days my RG effects are fine, some days they stutter a bit. Rather odd.

Maxon (new owners of RG) is trying to sort things, so yes, let them know there's a problem. That's helpful to them for sorting out why/where the effects blurp.

My RG application manager stopped accepting my log-on last week, it was a bit of a pain. Took a couple days dealing with Maxon help before we finally got the RG app manager uninstalled, the Maxon manager installed, and getting that to both accept my log-on and see my effects.

But once sorted, it's been working fine again.

Neil

[Eko Wardoyo]

Thanks so much Ann and Nel, i'll try to contact RG, thanks