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Red Komodo videos cannot be previewed if I use 30series NVIDIA

New Here ,
Sep 10, 2021 Sep 10, 2021

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Red Komodo videos cannot be previewed if I use 30series NVIDIA GPU,the preview is black ,but it work with 20series NVIDIA GPU

 

the pr version is 14.3.0

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Error or problem, Hardware or GPU

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Adobe Employee ,
Sep 14, 2021 Sep 14, 2021

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Hi Si yu,

 

What are the details of the footage (frame rate, frame size, format/codec)? Would you mind updating Premiere Pro to latest and see if it helps.

Let us know.

 

Thanks,

Nishu

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