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Rolling Titles not exporting from Premier Pro CC

Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Love the new feature back int Premier Prod for rolling titles in Essential Graphics, but, the won't render even though they appear

in the Premier playback and Media Encoder render preview.

I've tried exporting to multiple formats, H.264, Quicktime, MP3, etc. with no success.

Please advise......

I'm running....

Adobe Premier Prod CC

Verision 12.0.0  (Build 224)

iMac 27 inch, Late 2013

3.2 GHz Intel Core i5

24 GB 1600 MHz DDR3

NVIDIA GeForce GT 755M 1 GB

macOS High Sierra

Version 10.13.2

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correct answers 1 Correct answer

Community Beginner , Jan 02, 2018 Jan 02, 2018

I uninstalled, and reinstalled both Premier and AME. Didn't solve the problem.

I have narrowed it down to the fact that I copied the credits from a text file OUTSIDE of Premier and pasted the text into an Essential Graphic. I tested this by creating a new Title/Essential Graphic where I hand typed the text into it. I saved the Premier file and exported

through AME the way I always do, and.... it worked!

Seems like a Premier bug to me.

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Community Expert ,
Dec 30, 2017 Dec 30, 2017

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https://forums.adobe.com/people/Iridium+Media  wrote

I've tried exporting to multiple formats, H.264, Quicktime, MP3, etc. with no success.

MP3 is audio only.

Try updating or rolling back your video driver directly from the video card manufacturer's site.

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Since I'm running the latest version of macOS X, I'm running the latest driver for the video card.

What about more RAM? I have 24GB and can install another 8GB

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Community Expert ,
Dec 30, 2017 Dec 30, 2017

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https://forums.adobe.com/people/Iridium+Media  wrote

What about more RAM? I have 24GB and can install another 8GB

While it wouldn't hurt to add RAM, I don't think it is the cause of your problem.

You might try uninstalling and reinstalling Premiere Pro and AME.

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Community Beginner ,
Jan 02, 2018 Jan 02, 2018

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I uninstalled, and reinstalled both Premier and AME. Didn't solve the problem.

I have narrowed it down to the fact that I copied the credits from a text file OUTSIDE of Premier and pasted the text into an Essential Graphic. I tested this by creating a new Title/Essential Graphic where I hand typed the text into it. I saved the Premier file and exported

through AME the way I always do, and.... it worked!

Seems like a Premier bug to me.

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Community Expert ,
Jan 03, 2018 Jan 03, 2018

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https://forums.adobe.com/people/Iridium+Media  wrote

Seems like a Premier bug to me.

Report it here:

Feature Request/Bug Report Form

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LEGEND ,
Jan 03, 2018 Jan 03, 2018

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I just tested this with a Word 2007 file, and it exported perfectly on my Win10 pc.

Typed the names in Word, with two "enter" hits after each to separate a bit in the scroll. In PrPro, started a new EGP graphic at the end of a clip. Clicked the "new item" icon to the right bottom of the Layers area of the top of the EGP panel, selected Text. When the box appeared, clicked in it, then copy/pasted from that Word file. Clicked out of the monitor, then in the EGP clicked the Roll option.

Played through, it worked fine.

Selected that end of the sequence, exported via Queue to ME, exported ... and it worked as expected.

One thing is I think at the speed these came across, a small amount of motion blur would have been nice. Smooth it out a bit.

Neil

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New Here ,
Jan 02, 2018 Jan 02, 2018

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I have the same problem on both my Mac Pro running Sierra 10.12.6 and my MacBook Pro. Interestingly, also have the same issue with Sugarfx Rolling credits plugin -> credits display fine in preview, but don't render in the exported media.

FYI legacy titler works fine for me: Scrolling Title Premiere Pro CC 2017  - seems like a Premiere issue rather than a Mac / Video driver issue

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Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Are y'all using the "T" text tool? Or inserting a canned title/credit from the Essential Graphics drag-in?

(I'm having this same issue using the text tool.)

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Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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okay I think I have it solved. My own anecdotal research seems to show that if I've inadvertently left the time line play marker in the middle somewhere and kept the graphic selected - the export will render the credit/title as-is, haha.  Just deselect everything and stick the play marker to the beginning to be safe, before hitting export.

2018-02-10 10_03_18-Adobe Premiere Pro CC 2018 - C__Users_anguyen_My Documents_Adobe_Premiere Pro_12.png

2018-02-10 10_05_24-rolling.mp4 - VLC media player.png

Example: if I leave the play marker in the middle of the timeline with the title/credit graphic selected as above, the export renders the "rolling" credits as a static picture and it doesn't roll at all.

I think that's what's happening when we think the graphic isn't working at all.  It IS working it's just stuck off-screen because you have it selected before export.

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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I got a separate note saying that this issue has been fixed in AME. Just export your sequence using Media Encoder instead of out of Prem Pro. Seems to work.

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Engaged ,
May 03, 2022 May 03, 2022

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Just saying, this is still an issue. I just exported a video with a rolling title (a long paragraph that was copied/pasted from another app) from Premiere Pro (using the new export page) using the Vimeo 1080 preset. The result had the text static (freeze frame) onscreen exactly as described above, although the video underneath it rendered fine... I likely had the playhead at that point and the clip selected when exporting, although I didn't know to pay attention to that detail at the time.

 

I tried again, exporting with the same settings, but from AME, and it was flawless. I suppose I'll report this to UserVoice. But if it takes a while to get fixed, FYI for the next person: @mirkwood is right on both points: don't leave your playhead in the middle of the selected clip, and/or use Media Encoder.

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Community Beginner ,
Jun 20, 2022 Jun 20, 2022

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Thanks! When I exported using Media Encoder it worked 🙂 

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New Here ,
May 20, 2022 May 20, 2022

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This worked like magic. Thank you!!

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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Thank you! This worked for me. Can't have the graphic selected on output or it'll freeze it seems

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New Here ,
Jan 07, 2024 Jan 07, 2024

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I think this was the problem! It worked out for me too, thanks for the input

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Explorer ,
Jun 23, 2022 Jun 23, 2022

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Simply exporting it through Media Encoder got it done for me.

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New Here ,
Dec 10, 2022 Dec 10, 2022

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I had the same problem.

Firs, I nested sequnce,than I export. That's it! It worked.

https://www.youtube.com/channel/UCIaou-aThzEZ-n69R5yTc3A

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Community Beginner ,
Jun 13, 2024 Jun 13, 2024

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This still happens in 2024. The culprit seems to be "Selection follows playhead". Turn it off (from the Sequence menu) and you will have no problems, wherever the playhead is positioned.

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New Here ,
Jul 15, 2024 Jul 15, 2024

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LATEST

OMG, thank you for this. I've been battling this issue for ages. Reinstall, new machine, nothing was fixing it. Turning that setting off finally fixed it!

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