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Save while correcting transcription

Explorer ,
Jan 26, 2023 Jan 26, 2023

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Everytime I save while making captions, the transcription disappears, I have to close and reopen the project for it to appear again, sometimes I even have to restart the application.

 

 

Premiere Pro 23.1

Windows 10

64GB RAM

Nvidia RTX 2060 OC

10To SSD

TOPICS
Crash , Error or problem , Freeze or hang , Performance

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correct answers 1 Correct answer

Community Expert , Jan 26, 2023 Jan 26, 2023

Akai,

 

I don't think there are any other reports of this behavior. I assume that is a custom workspace, and anytime odd things happen, it is worth a try to reset preferences, including resetting workspace.

 

But I think here, I would first create a new test project (close and reopen PR and start fresh), add one main video file, drag to new icon, transcribe, and then do your test. Is the problem present?

 

If so, try the resets. I might also clear the cache.

 

If it persists, I would contact sup

...

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Community Expert ,
Jan 26, 2023 Jan 26, 2023

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Akai,

 

I don't think there are any other reports of this behavior. I assume that is a custom workspace, and anytime odd things happen, it is worth a try to reset preferences, including resetting workspace.

 

But I think here, I would first create a new test project (close and reopen PR and start fresh), add one main video file, drag to new icon, transcribe, and then do your test. Is the problem present?

 

If so, try the resets. I might also clear the cache.

 

If it persists, I would contact support and if that doesn't resolve it, file a bug report.

 

Stan

 

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Explorer ,
Jan 26, 2023 Jan 26, 2023

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I did this 

quote

 

If so, try the resets. I might also clear the cache.

 

Stan

 



 

And it worked, thanks !

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Community Expert ,
Jan 26, 2023 Jan 26, 2023

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Akai,

 

Excellent!

 

Stan

 

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