Copy link to clipboard
Copied
Hi
scene detection crashes the instant i click analyse.
ive tried cutting the media into tiny chunks and it still crashes instantly.
heres the crash report:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Premiere Pro" applicationVersion="15.2" build="35" source="Windows-Client" crashType="n/a">
<time year="2021" month="6" day="15" hour="14" minute="21" second="29" timeoffset="0" timezone="GMT Summer Time"/>
<user guid="f2575989-1b38-4af2-8f08-bd34a8bbeec1"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="19041" applicationlanguage="en-us" userlanguage="en-GB" oslanguage="en-GB" ram="16292" machine="Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz" model="Intel64 Family 6 Model 94 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="3408 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) HD Graphics 530" description="Intel(R) HD Graphics 530" driverDate="20180815000000.000000-000" driverVersion="24.20.100.6286" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI\VEN_8086&DEV_1912&SUBSYS_10001025&REV_06\3&11583659&0&10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00000000163582E9">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00000000163582E9" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
plz help
Copy link to clipboard
Copied
None of us here are engineers, so that crash report isn't useful to us. We're mostly all peer users here.
So ... what's your basic hardware ... OS/CPU/RAM/GPU ... what's the media involved and what created it? Any effect besides scene cut on that sequence?
Neil