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Second monitor display stopped working

Community Beginner ,
May 16, 2023 May 16, 2023

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The output playback on my second monitor has stopped displaying for some reason.

 

I've checked preferences > playback and everything is enabled.

 

Have restarted my computer too and not helped.

 

Also tried resetting workspace too and that hasn't helped.

 

Any ideas? It's driving me a bit mad that there seems to be a new bug with Premiere every week. 

 

 

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User interface or workspaces

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correct answers 1 Correct answer

Community Beginner , May 22, 2023 May 22, 2023

Hi Ishan,

 

Thanks for the reply, the problem was resolved by moving the program monitor onto the second screen, and then moving it back again. Very odd!

 

 

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Hey lepetitoeuf,

Welcome to the community. I'm sorry to hear about this. Could you share your current Premiere Pro version and system specifications (OS, OS version, CPU, GPU, RAM)? If you're using discreet graphics, please also share your current graphic driver version. Does the playback return if you shift the program monitor from the secondary to the primary display? We're here to help, just need some more info.

 

Thanks,

Ishan

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Community Beginner ,
May 22, 2023 May 22, 2023

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Hi Ishan,

 

Thanks for the reply, the problem was resolved by moving the program monitor onto the second screen, and then moving it back again. Very odd!

 

 

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Agreed, that's odd. Let us know if you see the issue again.

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