Second mp4 file video not importing

[Rajiv384014309dw2]

I've recently updated Premire Pro, and ever since the second video file I import doesn't have working video. It's not native to the file, as I tried importing them in a different order, and it's always the second file I upload that has the problem. When I drag & drop in my timeline board, its just audio thats get import.

Kindly help us asap.

[Ann Bens · Accepted solution]

The most common user error is not source patching the track.
Solved by first opening clip in Source Monitor. Then drag/insert into timeline.