Serious audio issue

[Robbie.Garrett]

I've got an issue that seems to be described here. The audio doesn't play back and sometimes cuts randomly across the video edit.

This show's normal zoomed-out;

Zoomed in - missing;

 

It does not render as intended and renders as above. 

Version 23 (Build 0.63)

[Phillip Harvey]

Seems like there are a lot of very different issues described in that User Voice post. But just to get some other background info here: where is this media from? Codec and specs? 

Anything happen if you select the clip and go to the Clip menu and choose Generate Waveform. Also, have you cleared media cache? 

[Robbie.Garrett]

Hi Phillip,

I am recording most of my footage using the GoPro's.  The audio (For the engien sound) should be based on the GoPro Hero 10, so whatever the MP4 codec is for that?  I never had this issue with Adobe 2018 CC. 

I did import the project, but everything seemed fine.   I presume you want me to create a render for the audio only then copy that back in? 

[Robbie.Garrett]

I have a 250GB SSD that I store cache on.
Media Cache
Media Cache Files

Deleted.

AppData\Roaming\Adobe\Common\Media Cache
C:\Users\robbi\AppData\Roaming\Adobe\Common\Media Cache Files

Deleted.

Selected all of the audio clips.

Clip > Generate Audio waveform

Doesn't look like it has fixed it.

Zoomed in slightly;

I've got the Audio which is from the GoPro Hero 10 on A1 and on A2 is an MP3 recorder of the audio from the headset.

This is a fairly strange bug, but seems known?