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SERIOUS UI ISSUES IN PREMIERE PRO CC 2024 NOT PRESENT IN 2022 AND UNDER

Participant ,
Mar 05, 2024 Mar 05, 2024

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For some reason any version of premiere AFTER 2022. the UI just COMPLETELY shuts down. slows down to a point it's almost unusable.. the audio refreshes too long. zooming in on the timeline or on clips is absolutely ridiculous 
im unsure to why its happening. ive tried on 3 different completely  individual pcs with fresh installs of windows and fresh up to date drivers. one is even intel based and another amd. and its STILL the same. 

so it musnt be a me issue. i made a video ive attached to show off what i mean here.

please if someone at adobe could look into this and fix it as it is the reason i used davinci for 2 years and im just glad to say that premiere is better.... well 2022 premiere is better. anywhere after that and you run into these issues haha! 

please any help would be greatly appreciated!

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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Perhaps you can say what the basic hardware is like on the machine you are using. 

 

Was your Windows a clean install as in, basically a newly formated disk and windows put on it from scratch? Or a new upgrade over the existing windows, Like Win10 to Win11?

 

And also say something about the type of media you are using.

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Participant ,
Mar 06, 2024 Mar 06, 2024

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im using prores 422 with a fixed refresh rate
its a completely fresh install like stated in the original post.

hardware wise. my main pc has a ryzen 9 5950x and a RTX 3080 with 128gb of ram on a gen 4 nvme and all other drives are ssds
my secondary system where this issue is STILL present. is running an i9 not sure which one. and a 1070 with 32gb of ram

all the freshest windows installs anyone could ask for. with the most up to date cleanest drivers anyone could ask for too. 

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LEGEND ,
Mar 06, 2024 Mar 06, 2024

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That's a 16 core CPU, fairly recent, enough RAM and GPU/vRAM it should work pretty slick with ProRes422. Especially if the program is on the Nvme drive, everything else on internal SSDs.

 

Where is the cache file? I have two internal Nvme drives, one for C/OS and programs, the other one is ONLY used for all cache/preview files. With a Ryzen 3960X w 128GB of RAM but only a 2080Ti GPU.

 

And I'm not having any such issues. So ... trying to puzzle what's borking your rig.

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Participant ,
Mar 06, 2024 Mar 06, 2024

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Ive Remade this post. please head over to there to see all info on this issue here: LINK 

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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