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Set up a one on one with adobe specialist for premier pro

New Here ,
Aug 05, 2021 Aug 05, 2021

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How can I setup a one on one session with a adobe specialist. 

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Enterprise

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Hi Carlos,

Are you in an enterprise or school? You may want to contact your IT administrator.

 

Thanks,
Kevin

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Ok. thanks. we are enterprise. 

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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The link below will get you to Chat help, but you are not likely going to find a PPro expert

 

Describe your problem here, in detail, and another user may be able to help

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Also, Some things to do, and more information needed for someone to help...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...

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