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SFX Library was relinked but still shows as offline.

New Here ,
Oct 20, 2023 Oct 20, 2023

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I'm working on a show in Premiere at a company that's previously been exclusively Avid based.  In moving our SFX Library over (somebody else handled this process so I'm not sure what their workflow was), relinking in PP has taken a long time and now all the files appear offline, despite being linked. I've been reassured that they're just processing or whatever the PP term for that is, but I was also under the impression that the progress panel would display some....progress?? Nothing appears to be running. The SFX library is working on the others computers, just not mine. I'm at my wit's end, can someone please help clarify what's going on and how to fix? Thanks.

TOPICS
Editing , Error or problem , Freeze or hang , How to , Import , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Oct 25, 2023 Oct 25, 2023

Hi @Erika33069320n7fd,

It sounds like they became unlinked again. Can you try that process once more with a few sample files? Are the files on a network drive? Are the clocks synced between your computer and this NAS? Let us know if that is the case.

 

Thanks,

Kevin

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Adobe Employee ,
Oct 25, 2023 Oct 25, 2023

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Hi @Erika33069320n7fd,

It sounds like they became unlinked again. Can you try that process once more with a few sample files? Are the files on a network drive? Are the clocks synced between your computer and this NAS? Let us know if that is the case.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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