Shortcut "L" jumping timeline premiere

[clemilton28231904mm8x]

Hey!

I have a problem with Premiere

When i use the shortcut "L" to shuttle right or back to go fast 

it jump to the next seccond. How can i fix it? I already contacted

the Adobe online support and they didn't fix it

[Kevin-Monahan]

Hi, clemilton,

Sorry about that, that is quite strange. My playhead immediately starts playing from its position and does not "jump," as you describe. Have you tried resetting preferences (Press Alt or Option at launch)? If you try that, sync the settings first from the file menu. I hope that works for you. Let us know what happens.

Thanks.
Kevin

[clemilton28231904mm8x]

Thank you Kevin but I already resetting preferences even reeinstall Premiere and it does't works. I think it started yesterday when i update my Gforce Nvidia drive

[Kevin-Monahan]

What is the driver version number? Hope to assist.

Thanks,
Kevin

[clemilton28231904mm8x]

I have a Nvidia Gforce GTX 1660 TI - Drive Game ready version 528.24 - 01/24/2023

[Peru Bob]

Do a Clean Installation (Custom) of the Studio Driver, not the Game Ready Driver.

[clemilton28231904mm8x]

It back to nomal 2 month ago and now this conflict back again 😑

I did a clean Installation and it doesn't works. Still 

the shortkey "L" to shuttle right or back jumping to the next seccond.(timeline monitor and source monitor)

[Kevin-Monahan]

Try setting Audio Hardware Preferences to Default Input > No Input. Is it working now?

Thanks,
Kevin

[clemilton28231904mm8x]

I tried it and it doesn't works 

[Warren Heaton]

Try transcoding your MP4 clips to ProRes 422 LT (ProRes 422 Proxy if you are tight on storage space) and set the Sequence Video Previews to Custom QuickTime ProRes 422 LT (or ProRes 422 Proxy).

[clemilton28231904mm8x]

I did it but still doesn't works. I think it can be something about audio because when i changed the sample rate it decreased the jump period. I set hardware preferences to no input also

[MyerPj]

I can't tell what's happening, though it mimics hardware trying to keep up. Thus why Warren suggested trying ProRes files; I use ProRes LT or Proxy. You can use the free Shutter Encoder to do the transcodes. https://www.shutterencoder.com/en/

Take out whatever On Screen Display you are using to show the keystrokes. You said 'shuttle'. You're not using something like ShuttleXpress are you?

[clemilton28231904mm8x]

I'm not using ShuttleXpress or something. I just use the shortcut "L" and it jump to the next second

[MyerPj]

What's your hardware like? The things your are demonstrating look like PP is struggling to playback the footage. What is the footage? H.264? The idea is not to just change the sequence settings, that will make little difference. You would have to transcode your source clips to ProRes, or use Premiere's proxy workflow. Either of those would help with what you are seeing.