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Slow render on Asus RTX 3070

New Here ,
Nov 21, 2023 Nov 21, 2023

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Hi, i am always having trouble with playback on premiere pro. I really get used to it and not expecting more from Adobe anymore 🙂 i give up on this but now this is huge problem.

 

Normally 1 hour length 2K HEVC 20 bitrate video with vst3 audio effets on audio track takes 2 hour to render.

Today i use same settings, same format video imported and same audio effects as i always do and it took 5 hour to render it. then i removed GPU Driver with DDU Uninstaller and made clean install latest nvidia drivers (studio version) now same 1 hour video takes 11 hours to render.

Searching everywhere for solution but couldn't find any.

 

What i tried

-Re-Installed all audio and video drivers

-Re-installed All adobe apps

-Removed Epic games launcher

-Removed All startup apps

-Closed all bacground apps

-CUDA Mercury hardware acceleration selected already

-In media settings, HEVC Hardware acc. ticked already

 

Render settings(What i always use which takes 2 hours render time for 1 hour video):

Framesize: Quad HD 

Frame Rate: 60

Field o. Progressive

Aspect: custom

 

Performance: Hardware Encoding

Profile: Main

Levet: 5.1

 

Bitrate encoding: VBR, 1 pass

Target Bitrate: 16

 

System Info:

Asus Rog strix B550-F gaming wifi Motherboard

Amd Ryzen 9 3900X

Asus Geforce RTX 3070 (8GB GDDR6)

DDR4 16 GB Ram 3600Mhz CL18

Windows 10 for workstations

 

I will be appriciated if someone can help about this and also Playback preview laggings. Thanks

TOPICS
Export , Freeze or hang , Hardware or GPU , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Dec 06, 2023 Dec 06, 2023

Hi @Yigit30780547w0ac,

I got your message. I apologize that the that the community was unable to solve your issue. Please contact assisted support for continued assistance with this issue. To contact Adobe Customer Service, do the following: 

 

  1. Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN. 
  2. Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat windo
...

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Adobe Employee ,
Dec 06, 2023 Dec 06, 2023

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Hi @Yigit30780547w0ac,

I got your message. I apologize that the that the community was unable to solve your issue. Please contact assisted support for continued assistance with this issue. To contact Adobe Customer Service, do the following: 

 

  1. Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN. 
  2. Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat window. 
  3. Type "Agent" in the chat box to be connected to a live agent. 
  4. When you get an agent, ask to be connected to the video queue. These are agents that are specially trained to handle issues related to digital video and audio.

 

I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

 

Thanks,
Kevin

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New Here ,
Aug 15, 2024 Aug 15, 2024

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Ik gebruik ook Premiere Pro 2020 met GPU: nvidia nvenc h.264.  gaat veel sneller, normale video codec zal CPU gebruik. 

 

Website:  https://helpx.adobe.com/nl/x-productkb/multi/gpu-acceleration-and-hardware-encoding.html

 

Asus PC computer

Asus z97

Intel core I7 4790

16gb 1600mhz ram geheugen 

GPU: RTX 4060 Ti (8K Ready)

500GB M.2 SSD

 

 

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