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Something In a Project Keeps Crashing Premiere

New Here ,
Aug 31, 2021 Aug 31, 2021

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I have a very simple project (mostly just working with one single clip) that I'm working on with a co-editor. Since he sent the project file back to me, every time I open it and try to do anything with it, it crashes within a minute.

 

If I add a new clip, if I relink a clip, if I import something, it crashes.

 

I have reset the preferences, restarted the computer, made a new project and imported just the sequence with the one clip, and it crashes every single time.

 

I'm at a loss here. Any help would be greatly appreciated.

 

Also, I'm on a 2019 iMac running macOS 11.5.2, and Premiere Pro v 15.4.1

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Crash, Error or problem

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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You're already on your back-foot if you have to relink clips. Make sure you have all the assests you need and then have them setup in the same folder arrangement as you co-editor.

 

You could for now, try deleting your cache and see if that helps.:

 

• Start PP from it's normal desktop icon (IE: don't open from a project file link).
Close the Open/Home screen (and you will be in PP without a project open).
• Go into Edit/Preferences/Media Cache (Mac users adjust menu name)
• Then Press: Remove Media Cache Files: and Delete...
• Select: Delete all media cache files from the system and OK
Close PP - It will create any needed cache files on the fly as you edit.

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New Here ,
Aug 31, 2021 Aug 31, 2021

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I tried deleting the cache but it still crashes.

 

The one thing I can think of is that my co-editor is working with a low-res proxy file for the main piece of footage, and then I'm reconnecting the full-res one when I get it back (and I created the project file originally). But we've worked this way before with no issues.

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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I think you should try getting the low-res files also, that way the connections remain the same.

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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Can you give us system specs and what size/type videos you're working with?

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