Sound disappears throughout the video Macbook Pro M1

New Here ,
Aug 28, 2021 Aug 28, 2021

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Hi! I have a Macbook Pro M1 and installed the latest version of Premiere Pro, however when rendering an 8 hour video, before it gets to the middle of the video, the sound fades out. I've tried everything, can anyone help me?

 

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Engaged ,
Aug 28, 2021 Aug 28, 2021

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Try running in emulation mode rather than native M1 mode. Right click on the application, GetInfo and tick the box that says use Rosetta. Relaunch PP.  I'm not sure this will work but the native ARM version is very new. 

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Hi, I tried this option, but it didn't work. You still have the same problem. Thank you anyway!

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Engaged ,
Aug 28, 2021 Aug 28, 2021

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If you can try it on a different computer. You need to determine if it's a problem with the project or the platform. I suspect a single bad audio clip may be causing the issue.

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New Here ,
Aug 29, 2021 Aug 29, 2021

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Hi! I've already tried it with another audio file and I've also created a new project and the same thing happened. In the project, the sound works fine, but when I export to "Youtube 1080" media, the sound disappears in the middle of the video. Grateful for the attention!

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Hi there,

We're sorry for the trouble. Could you test the issue after resetting the preferences? https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

 

Let us know the outcome. 

 

Regards,

Shivangi

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