Source-monitor scrub-controls hidden - Premiere

Explorer ,
Feb 07, 2020 Feb 07, 2020

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Help please?  In Premiere, my source-monitor screen is slightly too tall, and is masking the scrub-controls underneath it.  See image below. 

 

I've tried Edit-tab's "reset to saved layout" but it makes no difference.   The *program* monitor is displaying correctly. I'm on Windows 10.

 

preview window error.jpg

 

Thanks

Windows 10, 32g ram, NVIDIA GeForce RTX 2070 Super 8GB GDDR6 Card.
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Error or problem , User interface or workspaces

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correct answers 1 Correct answer

Community Expert , Feb 07, 2020 Feb 07, 2020

did you try to trash the preferences? hold ALT on the splash screen

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Community Expert ,
Feb 07, 2020 Feb 07, 2020

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did you try to trash the preferences? hold ALT on the splash screen

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Explorer ,
Feb 07, 2020 Feb 07, 2020

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Thanks Carlos 

It worked!  I wan't sure what "hold ALT on the splash screen" meant, so I just kept hitting ALT while Premiere loaded. I guess that did the trick.

Windows 10, 32g ram, NVIDIA GeForce RTX 2070 Super 8GB GDDR6 Card.

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Community Expert ,
Feb 07, 2020 Feb 07, 2020

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Known issue. Just close and open the panel.

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New Here ,
Sep 10, 2021 Sep 10, 2021

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Closing the pannel doesn't fix the issue on my end.  I'll try the Alt splash option and see if that works.

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Community Expert ,
Sep 11, 2021 Sep 11, 2021

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Open the panel from the timeline by double clicking on a clip.

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New Here ,
Mar 29, 2022 Mar 29, 2022

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Thanks mate, u saved my life! i was gonna smash my monitor:)

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Thanks Carlos, this worked for me too. The "splash screen" is the Premiere Pro screen on program/app startup. Close down the program and restart, holding alt when the first window with the program title comes up. It will prompt you if you really want to trash your current preferences.

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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Of course it will work trashing prefs but there is no need for this action.

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