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1

SpinningBall Editing OnMacbookPro

Explorer ,
Feb 14, 2023 Feb 14, 2023

I wonder if anyone can help. 

Premiere keeps pausing and becomes unresponsive for 10-40 seconds. This is accompanied by apples spinning wheel. It's mostly happening when I use essential sound motion. Sometimes when this happens the timeline is also playing and continues to play until the spinning wheel stops. 

I have some really tight deadlines at the moment and this is adding so much time to simple tasks. I've tried deleting cookies, reinstalling premire and resetting preferences....

It's happening on a number of different projects. 

 

Any help would be hugely appreciated. 

 

Thanks,

Ian 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 25, 2024 Apr 25, 2024

Hello @ianb23827308,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Expert ,
Feb 14, 2023 Feb 14, 2023
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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024
LATEST

Hello @ianb23827308,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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