Start of video laggy/choppy when editing/playing in Premiere Pro

Report · Feb 01, 2024

Hey crew. Random one for you today. I've been using Premiere Pro on my new laptop and whenever I import a video into the timeline it starts off very laggy/choppy before playing normally. Doesn't matter what video I use or what project, it always happens. Also happens when I just play the video as a preview in the left panel without putting it on my timeline for editing.

I have cleared media cache, closed programs to make sure Premiere Pro has all the bandwidth but no matter what it always does it. I have also played the video files in other players and they play fine, and I have also used the same video files on Premiere Pro on a different computer and it works fine. I also just updated my NVIDIA drivers as well.

Quite frustrating to constantly have to watch through videos to get through the choppy part to edit, as well as when it comes to creating captions.

Anybody know a workaround for this?

Report · Feb 02, 2024

@Ben2665124016ym where do your media files live? Are they on the internal laptop drive, or an external hard drive? Also, go to Preferences > Media and do you have "Enable hardware accelerated decoding" checked? If not, turn it on and restart Premiere Pro. If yes, try turning it off and restarting Premire Pro and see if that's any better. It can help us rule out if the issue is related to hardware decoding. Also, what codec or format is your video?

Report · Feb 02, 2024

Hey mate thanks for the reply. To answer your questions:

- The files are on my internal laptop drive

- It was enabled, but the same issue happened when I disabled it

- The video I used as an example was an iPhone video, a .mov. But it seems to happen with any video I use. I recently edited a Zoom recording which was a .mp4 video and it does the same thing.

I will add that it wasn't always like this and I was able to edit normally but this has started happening in the last week or so, and I haven't made any significant changes to my computer since.

Report · Feb 05, 2024

I have tried to send a dropbox link to a screen recording of the issue but it won't let me for some reason. I have also tried to DM you and it won't work either. Very much appreciate some help with this. Thanks