Static Noise in Premiere Pro (no matter what audio file I use)!

[JohnKroozie]

I have a HUGE problem that I've never seen anything like in Adobe Premiere Pro:

No matter what type of audio I put (whether it's a sound effect or my voice WITHOUT any background noise) it ends up turning into static whenever I import the wav, mp3, and mp4 files into Premiere Pro. 

If there was a way I could show a comparison of what the audio sounds like before importing and after the import, then maybe it could be easier.

Please help me in any way that you can.

[R Neil Haugen]

What are your audio hardware settings in the Preferences dialog? Give us a screen-grab.

Neil

[JohnKroozie]

Here it is, R Neil Haugen.  I know something smells fishy.

[JohnKroozie]

I really don't know what the problem is.

[R Neil Haugen]

Try changing some things. First thing I would do is set default input to none.

Neil

[JohnKroozie]

I just set it to "No Input".              

Now what?

[JohnKroozie]

Also, it's still static.

[R Neil Haugen]

Try changing the other settings. Maybe even unplug the USB mic.

Neil

[JohnKroozie]

I did that but no dice.  It's still the same static.

[JohnKroozie]

And I can't touch any other settings unless I'm told.

This is a huge problem and I can't touch anything unless I'm told how to resolve it.

[JohnKroozie]

I don't know why but when I export without touching the settings, the static from the audio unexpectedly clears up.

[chrisj66805048]

marked as answered, but literally starts with "I don't know why" Having the same problem.

[diobrandon]

Yeah same problem here. Premiere is pretty bad. My audio also will sound super static-y and the playback glitches for a second. happens anytime I playback the footage no matter what the footage is, no matter what my settings are, no matter what. 

[R Neil Haugen]

Well for certain, if you don't list your audio hardware and audio hardware settings, none of us can help. And all us volunteers love to help!

And most don't have any problems once they know how to set their particular system up.

Neil

[melanieewilcox]

Hi, I am having the same problems and have no idea how to fix it. Did you ever figure out what was wrong? 

[jamieg9288586]

Do you have other applications open that have audio being outputed? 

Here is a link to a seperate thread; https://community.adobe.com/t5/premiere-pro/premiere-mutes-sound-from-background-apps/m-p/10855732#M...

It is an ongoing issue for me; I jump between after effects; premiere and videos with audio from web browsers and I always end up with static. I have been searching for answers for at least a year and no luck. 

[I am Patrick]

This is completely INSANE. I've been using Premier, Audition, PS, you name it — for over a decade and NEVER had anything like this! Yes, you can export from Premier and the exported file plays the audio okay. But that is totally unacceptable. How can I demo and work with a team on editing if you have to export every time you want to play a few seconds of a clip?

Originally when this came up today, I coudn't even play a wav file in Premier until I converted it to MP3. The sound plays now but all fidelity is gone. It sounds like a 1960s transistor radio. 

There HAS to be a solution to this! HELP! Thank you.

[R Neil Haugen]

I_Am_Patrick,

Hey, that's painful ... no question.

Typically the audio mess-ups can be some of the trickier thorns to sort.

It has ranged on the forum here from some driver for a mobo sound app that the user never touches being updated automatically that changed some settings and they fixed it by disabling or deleting the stupid gamer's sound app ... to a plugin "gone rogue" that wasn't actually in use, to a simple missed setting change in the sound hardware options ... to several other things.

One tends to have to start going through all the sound apps and drivers on the computer, and check/recheck the settings within Premiere.

All that said, with the massive array of computer hardware, software, apps, plugins, and media/workflows there is always the possibility you've stumbled onto some bug. So ... starting the troubleshooting ...

What was going on when the change came up? What type of media were you working with, doing what steps in Premiere?

Recent OS updates, or system driver updates, anything?

Neil

[mayja]

I had this problem recently using PP 2019. I upgraded to PP 2020 and the problem and opened the file and the problem was fixed. 

[JPerk · Accepted solution]

I don't think the answer that is marked correct is actually the answer. It is true that the static might not show up in the export, but it doesn't solve the static while editing. And the static problem is pretty brutal.

As soon as I throw an audio effect on, boom. Ugly static. I have a brand new 2019 MP with 192 GB of RAM and dual graphx cards. I was pretty sure it wasn't my computer hardware. 

And indeed it wasn't. After searching all over, I decided to play with every setting possible. And much to my surprise, I finally ferreted out the culprit. In my case, anyway. In Premiere, go to Preferences>Audio Hardware>I/O Buffer Size. Mine was set to 16.

When I changed the I/O buffer size to 32, less static. No restarting needed.

When I changed it to 64, I heard the beautiful quiet of crystal clean audio.

So I changed it to 256 lol.

Hope that helps you too!

[media_co-op]

You have absolutely saved my skin! This was exactly the problem. Thank you so much for this.

[JPerk]

No problem -- so glad it helped, it was driving me bonkers!

[katharineg147107]

Thank you so much - I thought I was going insane!!! You just saved me tons of time trouble shooting a new project!

[bergamar]

You're my hero today.

I applied some fx in the track mixer to several tracks, fx noise reduction applied to each one, the static was always there, from in to out point, even where several tracks had no clips, even changing Pr version and I was about to export without that fx I absolutely needed.

But this tip saved me immediately, changing buffer from 64 to 256, thanks!

[JPerk]

I'm so happy it worked for you. That static issue is like editing torture when you're trying to get a project finished.