Step back 1 Frame and Step Forward 1 Frame don't work

[Leo Krokholev]

Hi.

Help please solve this problem with Premiere Pro. Frame forward and backward transition does not work.

This video will show it:

Premiere Pro don"t work 2 - YouTube

Thanks in advance.

[Ann Bens · Accepted solution]

As i said in the other thread:

FAQ: How to reset (trash) preferences.

[patrickh56290551]

that's how to reset preferences. Did anyone ever figure out why the advance frame stopped working? I pressed the option restart reset preferences, and it crashed PP. So weird how hardly anyone knows what solutions will work from Adobe. 

[patrickh56290551]

How Leo, did you ever figure out why the advance frame stopped working?