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Subtitle Issue!

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Problem subtitle!

Right after transcribing the video, when creating the caption in the 'Caption' tab, nothing appears! It opens the subtitle track but there's nothing there either! How can I solve it?

Until yesterday in Premiere 2021 it worked perfectly.

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Editing, Effects and Titles

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2021 Oct 28, 2021
Thanks for posting this issue. I was able to reproduce this by setting an Out-point in the sequence but not setting an In-point and enabling the "Transcribe in point to out point only" option in the Transcribe dialog. Can you retranscribe your sequence without the in-out option in the Transcribe dialog or alternatively set both in and out point in your sequence? Please let me know if that works.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Start with trashing preferences.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Unfortunately it didn't work 😞

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Did you clear your media cache? Is this a new project? Does the "Create Caption" process finish or hang?

 

Stan

 

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New Here ,
Oct 27, 2021 Oct 27, 2021

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Same issue with 2022, except it doesn't complete the transcription process. It begins to upload the audio to the "server", a 2 minute process, but it stops before it even gets half-way and returns to the Create Transcription option!

 

Cleared cache. 

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Thanks for posting this issue. I was able to reproduce this by setting an Out-point in the sequence but not setting an In-point and enabling the "Transcribe in point to out point only" option in the Transcribe dialog.

Can you retranscribe your sequence without the in-out option in the Transcribe dialog or alternatively set both in and out point in your sequence? Please let me know if that works.

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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It worked!
I set a point on the timeline but didn't check the option and it worked perfectly, thank you very much!

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Same problem for me.

With update, impossible to create subtitle or trasncript. It was ok before new version.

And i don't find option in out box

 

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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 i don't find option in out box

 

If you are experiencing the problem described here, just change the setting in the transcribe dialogue.

 

Click "Transcribe sequence." In the dialogue box that opens, make sure the box for "Transcribe in point to out point only" is NOT checked.

 

If that does not work, please post a screenshot of your Text panel and timeline.

 

Stan

 

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Hi,

i have tried just now with old version and effectively the box apper.

But nothing happend in the new version, it is blocked before the box.

Same if y make new subtitle, when use + to start a new one, nothing happend.

I have reset preferences and clear cache....

 

I will use old version and wait for new update.

I am on windows machin

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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Okay. I don't think you are having the problem described in this thread. I am also on Win10, and I have no difficulty creating a caption track and adding a caption using the plus symbol.

 

Check which Workspace you are in and reset that workspace. And had a problem in a previous version and that fixed that one. Oh, and be sure you test this with a project created in the new version.

 

Stan

 

 

 

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Workspace was reset, and projet is New
Strange...

Bertrand Lacroix
IHECS Département vidéo
P Please consider your environmental responsibility before printing this e-mail - pensez à la nature avant d'imprimer ce mail ou ses pièces jointes
Ce message et son contenu sont confidentiels, leur divulgation, reproduction ou autres utilisations sont strictement interdites. Il peut contenir des données à caractère personnel, des informations soumises au secret professionnel, au secret d'affaires ou autres dispositions légales assurant leur confidentialité et leur non divulgation. Si vous l'avez reçu par erreur, veuillez en aviser immédiatement l'expéditeur par téléphone ou par mail et le détruire. Veuillez trouver, les informations relatives au traitement de vos données en suivant ce lien « charte vie privée des travailleurs » ou « charte vie privée des étudiants ».

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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I'm also going through this same problem.

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Raynner,

 

The problem described by Gustavo in the original post? If so, does Nico's workaround work for you?

 

Stan

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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it worked, thank you Stan, thank you Nico

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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Excellent! Thanks for reporting back.

 

Stan

 

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