I cannot see that Premiere Pro is supprting the new graphics cards in 2020 iMac. Please tell me this isn't true. Can somoen advise please?
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I don't know for sure that the new iMac graphics cards work with Premiere Pro but as a user of a new Mac Pro with a AMD Radeon Pro W5500X and a new Macbook Pro with AMD Radeon Pro 5600M (HBM2) card both don't seem to have any issues running Premiere Pro (2019 & 2020). Working extensively with these machines for the last few months - and GPU (Metal) acceleration is on.
Hi Jan, I'm close to buy a 27" with the 5700XT, too, Do you have any updates, and has it been fixed meanwhile? Or what are your experiences till now? Thanks and cheers,
Hi Phil - I beleive the issue was resolved by an update. Howwever, I decided that the XT was overkill for my needs and went with the Radeo Pro 5700 6GB memory instead. All working fine so far, Kind Regards Jan
i'm really interested in your last post.
I would like to buy the imac 2020 but as the 5700XT has many issue with adobe,
then i'm looking for the radeon pro 5700. How does it work with 4K, 6K ?
If some people have this card i would really appreciate some advice.
Also if the issue of the radeon pro 5700XT has been solved with an update I would like to know if
somebody can confirm this !
Thanks a lot guys !
Same for me, struggling with the "best" sertup. Working daily with with nearly whole CC (PS, AI, INDD for typical mixed & pure graohicDesign, and AE/ PP for video, compositing, animation etc. But also some 3D Blender (not that intense as other) and on top Logic Pro for composing, music and sounddesign.
... So ... :
- On one hand faster processor for AE and Logic is a must. For any multithread app the i9 wins (eg Logic), but AE might benefit more from i7... Hmmm....
- On the other hand some fast 5700XT might speed up a lot PP and PS and of course 3D (at least with AMD Render Engine)
- Finally fast storage always makes a big difference too. Although beside some fast 7200 HD I already have 4 TB ext. SSD (2xCrucial X8 USB C), but they won't beat the internal SSD. So maybe worth some taking the 2TB instead of 1TB? (1TB is min for me, wont go with 512)
- RAM will be 64GB (I can but other 2x32 in future if really needed, 2 slots will remain empty. Won't mix with Apple Ram of course, but neither don't see 128GB needed for now)
Just posting it here, maybe there's someone around telling me straight forward like the big brother: "Forget the i9 for Logic, not worth the extra money" or something similar about the 5700 XT for PP & OS boost and so on ...
I keep on hoping, every personal opinion & experience welcome 😉
Cheers and fantastic day/weekend to all,
Did you finally buy the iMac with the 5700xt ?
Nope, still waiting for some user recommendations (perfect timing, as quartely taxes had to be payed too, so I don't mind waiting some days more to get the pockets refilled for Apple shopping 😆)
As I write above, I'm struggling on one hand about the processor, on the other about graphics. Let's see, if advice coming in here and in other places, I'll update it here, too.
Stay tuned 🤘
Yeah i'm also waiting for answers but it looks like it's gonna take decade !
So I just bought the iMac 2019 with the graphic card pro vega 48
and its working the hell yeah with Premier !
For 2000$ this is the best investment to make. And I'll see whats going on with the next iMac 2021 !
This makes me kind of suspicious, too. It's a lot of people out there using premiere, And I think also a lot of user having bought the new iMac, but it's quite few people with this problem, I searched and investigated around a lot. Which made me asking about the exact setup (acutally, whenever I have a problem, I always list my full configuracion... If not, you might better consult a witch than a support community 😉
Strongly believe in some missing gpu supprt update from adobe, and my tip is exactly the 5700XT... Let's see...
As I said. I went for the Radeon Pro 5700 6GB with the iMac 2020. Below is configuration.
Is working fine but Adobe Premiere Pro CC is painfully slow with the AMD Radeon Pro 5700 which is disappointing. Haven't downloaded latest PP upgrade 14.6 - is currently 14.0 so not sure if any more support added.
Photoshop is working liking a dream.
27-inch iMac witho Retina 5K display
Hi everyone around suffering poor Premiere Pro performance on his new iMac (and everyone else of course, too 😄)
The more I look around, the clearer it becomes that it's all based on Adobe's bad (or better non-existing) GPU support of the AMD 5XXX GPUs (e.g. 5500, 5500m, 500, 5700XT, just to name some of those).
Officialy this can easily be checked at PP's official recommendations, none of the new cards is mentioned here:
As I mentioned above, I had a chat with the adobe online support about performance, compatibility and known bugs/issues of AE / PP with the new iMac (AMD GPUs). I emphasized clearly the bad user experiences here AND in other places. They stated literally that this iMac and all hardware is "... good enough to run both apps...".
Another somehow useless answer in this conversation was the following (I pointed the employee directly to the spec's site):
"... see, the cards which are not listed can only require force rendering on timeline (not necessary) (...) but that will work ..."
So, either they are badly trained or just ignorant and don't care about their clients anymore (or both). Anyway, what to do? I still haven't switched to new the new iMac, but I need to do really soon, so it will affect me, too. ANd more important: I love Apple & Macs. So I don't want noone all around the world having bad experiences. I'm really empathic in this 🤣
So, my suggestions for now:
Pretty sure there can be found more, but that's a start for everyone. Dont forget to upvote all posts concering this (or similar) issue(s)
Meanwhile, more options, at least to think about (for me, too)
- Swtiching to PC 😵 WOOOHAA ... DID I say this? Nope, don't worry, more likely I'd re-install Avid Media Composer a 7.x.x system on a Power Mac hahahaha. And be aware that bad performance, GPU driver issues and laggy UI are reported in the WIN-world, too.
Hope this gave you all some new ideas. Let's cross fingers... Meanwhile, feel free to report any more personal experience especially concerning comparisons of real-world daily work with 5500/5700 and i7/i9. Still not sure, what config will be the best for me, so every voice counts here, too 👍
Cheers, have a great day and stay tuned 8)🤘
For those of you with a 5K display, could you please check Pr's performance when it's launched in low resolution?
(Finder>Applications>Adobe Premiere Pro 2020>Select Adobe Premiere Pro 2020>Command+I and check the box Open in Low Resolution)
Hey everyone !
I just got some news from technical support from adobe
Here is the message :
to which cards espcially they referred when you were asking them? (the given answer is quite general, so just asking again). The issue reported here is mainly about the build-in GPUs in the new iMacs:
I don't know anything closer about support of eGPUs (I think they refer to this by "External graphics"), though it would be quite surprising supporting an W5700 XT in an external box while not supporting the build-in Pro 5700XT. I'm not a real expert about graphic cards, but I'd guess the should shoud be somehow similar.
Furthermore there seem to be various problems, bad perfoance in playback and editing, but it was also reported really laggy UI behaviour. I can't still check it on my own, though only trying to gather other user's experiences.
About missing h264 support of the cards themselves I would be surprised in days like this not well offering h264 and/or hevc. But interesting to find out more about it.
Sorry it was about the 5700XT 16GB.
I receive my imac 2019 i9 with the pro vega 48 in 2 days, i can't wait !
Spending too much time asking about all these graphic card problems !
Next computer will be the iMac next gen with i hope something else than the AMD pro ... 😉
I agree with you Phil, the lack of support of Adoble premier Pro is appauling... I pay $600/yr and they have not even updated any graphics cards for almost 3 yrs and aren't even in sync with the new imacs and MBP's new graphics cards. Without the software written and the tech support for these cards and they make it very difficult to use Adobe. It seems they do not care.
I bought a new 2020 fully blown out imac with the 16GB 5700XT and it rendered SLOWER than on my 2017 imac. This is not only absurdly rediculous but stupid for Adobe not to put some of their huge profits into assuring that their custmers will keep using their product by providing stellar customer sevice like Apple. Their greed is overwhelming their logic I guess but your alternative suggestions of FCP and Divinci Resolve are tempting and I am considering them more and more much each frustrating phone call to their tech support and sale people.
I agree. I am regretting believing the assurance that Adobe Premiere Pro would be fine on my new iMac 2020. Am also thinking of the switch to FCP.
Me too, I m very disappointed.
Brand new iMac 2020 AMD Radeon Pro 5700 XT 16 GB User here.
3.6 GHz 10 -core i9, 64 GB Ram, Retina 5K 27" 2020.
Premiere is performing so bad that I have to close it many times day, rendering is slower than my iMac 2017.
What's happening @Steve Griffiths ??? Can you please fix this so that professional people like me can work in Adobe? Or else.. DV Rslv is next up....
Zyrtech - I don't work for Adobe. I'm just a professional person like you - working with Adobe software.
We're sorry for the experience. Performance can get affected because of the project's complexity too.
What are your media specs and sequence settings?
Let us know. We'll look into this.
we're using PXWSony Fs7, 4K . XMF
using a 3840 x 2160 timeline-
I've formatted my iMac again now - still same issue. Do you support Radeon Pro 5700 XT ? Yes or no?
i9 10 core CPU.