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1

Text panels Blacked out

New Here ,
May 21, 2025 May 21, 2025

Hey guys!! i've been facing this blacked out text box problem in premier pro for the past 2 days and the text panel is also blacked out and the export setting panel as well. Someone please help me resolve this issue. I've attached the images below.

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correct answers 1 Pinned Reply

Adobe Employee , May 21, 2025 May 21, 2025

Hi @ajay_kumar8708 - 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?


Sorry for the frustration.

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Adobe Employee ,
May 21, 2025 May 21, 2025

Hi @ajay_kumar8708 - 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?


Sorry for the frustration.

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New Here ,
May 21, 2025 May 21, 2025

hey @jamieclarke thanks for reaching out, So here's the problem this is where it all started. So first things first I've created a new bin in the project panel using the shortcut key (shift + / ). usually it shows to rename the bin when we create right? but this time it shows black bar in the renaming area like in the picture that i've attached above, and then i'm off to use the auto caption option in the text panel it is blackked out as well and then in the export panel there's not a single text is visible, it's ass blacked out like in the picture. I think there's a bug in the software i've tried updating it and reinstalled the software and reseted my layout settings but no luck. Plesase help me on this. I'm using the lastest version of the software v25.2.3.004

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Adobe Employee ,
May 21, 2025 May 21, 2025
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Hi @ajay_kumar8708 -Please see, How do I write a bug report? As we need your OS, GPU, GPU driver version etc.

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