The new update is incredibly glitchy.

[Carter324678284le8]

The new update is incredibly glitchy.  We have multiple high-spec computers in our office, this is happening to all of them.

Exporting videos is glitchy. The format will alter after the export; it will change the scale of the video, and not use certain clips even though they are in the timeline within the boundaries of the source feed. 

Auto reframe is not processing the video correctly. Auto reframe is zooming in like 450%. 

The time lane video playback is horrible, even with the proxies turned on and 1/4 resolution. We use Sony A7 IV cameras so the footage is nothing too crazy. 

I'm going back to the old update until this is resolved. I love Premer Pro and have been using it for years please fix it. 

[Kevin-Monahan]

Hello @Carter324678284le8,

The team will require more information about your case. See How do I write a bug report?

Information about your system and media is crucial for reproducing your bug. Use the format from that post for the best results. Thanks for your cooperation.

Cheers,
Kevin

[Kevin-Monahan]

Hello @Carter324678284le8,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin