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The video on the second monitor turns white when you do a fade!

Explorer ,
Mar 09, 2024 Mar 09, 2024

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Mac Mini M2 Pro. Mac OS Ventura 13.6.5   Adobe Premiere 24.2.1 Video fading through white on the second monitor! If you put a black video down, then everything works fine. Without black video, on the second monitor, the fade shows in gray and white.TAoBLxIfXys.jpgGCE7kcn9CEY — копия.jpgl0oF3vIF6rk.jpgXqFdikN9i8U — копия.jpg

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correct answers 2 Pinned Replies

Adobe Employee , Mar 10, 2024 Mar 10, 2024

Dear @EDBARSS,

I appreciate you filing your bug report. You provided great info and screenshots. That is much appreciated.

 

Does the same thing happen when using a single monitor? Let the developers know.

 

Sorry for the weird behavior.

 

Thanks,
Kevin

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Adobe Employee , Jun 17, 2024 Jun 17, 2024

Hello @EDBARSS,

Thanks for the information. Please check your monitor settings. Depending on those settings, a Mac Mini may have a number of constraints.

 

See if this article solves your issue: https://support.apple.com/en-us/102194.

 

I'll move your report to the Discussions forum while we await your response.

 

Thanks,
Kevin

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Community Expert ,
Mar 09, 2024 Mar 09, 2024

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Transparency grid turned on?

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Explorer ,
Mar 09, 2024 Mar 09, 2024

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Transparency grid turned OF. 
Adobe.jpg

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Adobe Employee ,
Mar 10, 2024 Mar 10, 2024

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Dear @EDBARSS,

I appreciate you filing your bug report. You provided great info and screenshots. That is much appreciated.

 

Does the same thing happen when using a single monitor? Let the developers know.

 

Sorry for the weird behavior.

 

Thanks,
Kevin

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Explorer ,
Mar 10, 2024 Mar 10, 2024

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This only happens on the second monitor. If there is only one monitor, then everything is fine.

The same problem is only in version 24.2.1
Everything is fine in version 24.1, there is no problem.adobe bag.jpg

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hello @EDBARSS,

Thanks for the information. Please check your monitor settings. Depending on those settings, a Mac Mini may have a number of constraints.

 

See if this article solves your issue: https://support.apple.com/en-us/102194.

 

I'll move your report to the Discussions forum while we await your response.

 

Thanks,
Kevin

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