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There is no audio while importing a video with audio to the Adobe Premiere Pro timeline.

New Here ,
Feb 20, 2024 Feb 20, 2024

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Hi guys,

I'm sorry if I failed to find the solution. I also watched 40 YouTube videos about this, and they all say the same: please toggle on the "A1" on the timeline on the left. Or some say to highlight it. Or turn off both V1 and A1 and then the audio should appear when adding the video to the timeline. 

But NO! All my hours wasted, no luck. I can't toggle the A1! I checked all the Audio Hardware settings, all of them, and still no luck. Please see the attached screenshots...

I have the subscription, just in case someone asks.

Can anyone help me how to fix this? Obviously, I checked the video file, and there is audio! I used different players, and the audio in this file is OK.

Screenshot 2024-02-20 155500.png


Screenshot 2024-02-20 154847.png

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correct answers 1 Correct answer

Community Expert , Feb 20, 2024 Feb 20, 2024
quote

Obviously, I checked the video file, and there is audio! I used different players, and the audio in this file is OK.


By @Mazersnow

 

The audio codec seems to be Flac and Premiere Pro do not support Flac. Try to convert the video using Shutter Encoder encoding|converting video FREE PC|Mac and make sure to choose another audio codec.

 

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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quote

Obviously, I checked the video file, and there is audio! I used different players, and the audio in this file is OK.


By @Mazersnow

 

The audio codec seems to be Flac and Premiere Pro do not support Flac. Try to convert the video using Shutter Encoder encoding|converting video FREE PC|Mac and make sure to choose another audio codec.

 

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New Here ,
Mar 13, 2024 Mar 13, 2024

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Thank you, Averdahl! Problem solved. It's a shame Premiere Pro does not support FLAC audio.

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