Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

.tif sequence crashes Premiere Pro (24.6.3)

Explorer ,
Nov 18, 2024 Nov 18, 2024

I'm attempting to import .tif sequences I've rendered out of my animation software, but even double-clicking on the folder containing them causes Premiere Pro to crash (see attached screen recording).

 

I'll likely convert them to .jpg as a temporary work-around, but is anyone else experiencing this behavior, or is it just an issue with my files for some reason?

 

These same files aren't causing any issues with Photoshop or After Effects.

376
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 18, 2024 Nov 18, 2024

Hi @brittnell - We have your crash report.  Can you provide some more information about your specs. Please see How do I write a bug report.

 

Thank you we will get a dev to look at this.

Translate
Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

Hi @brittnell - We have your crash report.  Can you provide some more information about your specs. Please see How do I write a bug report.

 

Thank you we will get a dev to look at this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 18, 2024 Nov 18, 2024

Issue: .tif files crash Premiere Pro

Adobe Premiere Pro version number: 24.6.3

Operating system: Windows 11 Pro v23H2/22631.4460

System Info: Intel i9-12900HK 2.50 GHz, Nvidia GeForce RTX 3080Ti Laptop, 64GB RAM, 4TB M.2 SSD Primary Drive

Video format: 8-bit .tif, without alpha

Workflow details: Attempting to open a folder that contains .tif file sequence crashes the program (see attached screen recording)

Steps to reproduce:
1. Open Premiere Pro
2. Browse to folder containing .tif sequence
3. Double-click to open folder

Expected result - .tif files should be visible and able to select for importing as sequence

Actual result - Program crashes

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 19, 2024 Nov 19, 2024

@jamieclarke, would you mind changing the status from "Needs More Info"? Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2024 Nov 19, 2024

Are you able to share one or more of the TIF files?

Some workarounds:

  • Try importing the TIF files as individual stills into a Bin.  If that works as expected, drag and drop them to Video Track 1 of a Sequence that is set to the desired frame rate for the Image Sequence.  Select all of then TIF files in V1 and then choose Clip > Speed/Duration to open the Speed/Duration dialog box.  In the Speed/Duration dialog box, set the Duration to 1 frame, enable Ripple Edit, and then click OK.  Use this Sequence where ever you would have used the Image Sequence.
  • Since the TIF image sequence imports into After Effects as expected, you can create a Comp from that and then drag and drop the Comp from the After Effects project panel to the Premiere Pro project panel.  Use the Comp where ever you would have used the Image Sequence.
  • Another option from After Effects is render the Comp containing the the Image Sequence using Best Settings / High Quality in the Render Queue and import the resulting ProRes 422 QuickTime movie into Premiere Pro.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 19, 2024 Nov 19, 2024
LATEST

@Warren Heaton, here is a link to a single "bad" tif from the sequence that causes Premiere to crash on my end.

Interestingly, I've discovered that if I open the file in Photoshop, make any sort of adjustment to it, then save it directly back out, the issue disappears.

In the meantime, I've beem using a variation of your third suggestion, but with .jpg files at 100% rather than 422 quicktime (just a browsing/preview preference in working with Windows).

I appreciate your interest and suggestions.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines