Timecode on sidecar caption file

[Suzanne5D09]

Hi. I'm trying to find a way to export a video (using in and out on sequence instead of entire clip) with a sidecar caption, that allows for the timecode to be reset at 00:00:00.  

Here's the problem: 

The goal is to take a finished broadcast version (with bars/tone/slate at the beginning for broadcast) and export it from in/out points with a sidecar file. I need the sidecar file timing to start at  00:00:00 just like the video so when it uploaded online, it matches the start of the video.  However, it keeps using the timecode from the original sequence/clip.

Here's what the side car file looks like after export:

As you can see, it keeps the original time code. If I have exported a 30 second video, the fact that this time code starts more than 2 minutes in means I will not have any captions if I put it online.  

I have tried to change the export settings  on Media Encoder (and Premiere), but I have not had any luck with the "Set Start Timecode" function. Here's how I've been setting up the export. (arrows draw on).

If Set Start timecode isn't supposed to work for sidecar files, what is it's purpose?

I would appreciate any and all advice on this. 

Thank you!!!

[Kevin-Monahan]

Hi @Suzanne5D09,

I got your message. Thanks so much for the response. I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

Thanks,
Kevin

[Stan Jones]

Suzanne,

I hope you are still around!

See my post here and the additional workaround right after it.

https://community.adobe.com/t5/premiere-pro-discussions/issue-with-timecode-of-captions-matching-exp...

Stan