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Timeline doesn't always show up, and I can't edit my video (won't click or move anything)

New Here ,
Jul 30, 2021 Jul 30, 2021

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The timeline/editor section does not show up for ages. And when it finally does I click and nothing works until I then go to close and then it moves. 

 

I have had new RAM installed, removed media cache and restarted many times, not sure what else I can do to get it to work. Tried with other videos and same issue.

 

Any other suggestion? 

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Crash, Editing, Error or problem, Freeze or hang

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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New Here ,
Jul 30, 2021 Jul 30, 2021

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I am using Adobe Premiere Pro 2021 on Windows 10 Enterprise. Software up-to-date. 16 GB RAM. Still got issue with project even when I changed it to Mercury Playback Engine (Software Only). Intel hardware.

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