Timeline goes blank when clicking on a sequence

[jonna_8785]

When I have multiple sequences in the timeline, the timeline goes blank and I cannot edit the sequences. It is impossible for me to edit with this situation. I have cleaned and reinstalled Creative Cloud and all apps.

Premiere Pro 25.3.0 Build 84

Apple M4

Have had two different tecs remote into my computer and still not fixed.

[Rach McIntire]

Hi @jonna_8785, 

Welcome, and thanks for reaching out. Do you know when this began happening? Was it after an update or a change? If you open the latest autosave project from before this happened, does the timeline show up correctly? Would you be able to share your project for us to take a look at?  

We may need a few more details to try to help with the issue. Please see: How do I report a Problem?  Sorry for the frustration. I hope we can help you soon.

[jonna_8785]

Hi, 

This happened when I updated to Premiere Pro 25.3.0 Build 84 2 days ago. It happens across multiple projects, multiple saves and multiple computers. I can provide a screen recording or the project file.

[Rach McIntire]

Yes, it would be super helpful if you could send me your updated project and an autosave project from before the update.  Have you tried rolling back to the previous version to see if that helps?  

[jonna_8785]

I emailed you the project file, I have tried to install the past version and open auto save projects, still has the same issue.

Thanks, 

Jonna

[Ann Bens]

The Right (and Wrong) Way to Update Premiere Pro - Frame.io Insider

[Rach McIntire]

Hi @jonna_8785, 
I sent you a DM as well.  I have not yet received your email.