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timeline realtime video playback problem

New Here ,
Feb 23, 2023 Feb 23, 2023

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I have a computer with nvidia RTX 3090 graphics card, 128 mb ram and i9 processor. However, it plays even the smallest video or audio file by being attached to the timeline. I have this problem for 15 days. The problem persists even after updating the graphics card. Can you help me?

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correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @aykuta55974276,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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I'm sorry, I don't understand the question. The problem sentence is:

"However, it plays even the smallest video or audio file by being attached to the timeline."

Let us know.

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @aykuta55974276,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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