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tint effect crashing PP24

Community Beginner ,
Jun 20, 2024 Jun 20, 2024

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tint effect crashing PP24

Mac os 13.6.7

adding tint effect and changing colour slightly crashes PP24 and then crashes project on reopening.

 

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correct answers 1 Pinned Reply

Adobe Employee , Jun 20, 2024 Jun 20, 2024

Hi @arsenaljuice.  I am having trouble reproducing this.  Can you please provide steps you took to get the crash to happen?  What format are the clips you are applying the effect to

 

Also, what version of PPro 24 are you using?

 

Thanks

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Hi @arsenaljuice.  I am having trouble reproducing this.  Can you please provide steps you took to get the crash to happen?  What format are the clips you are applying the effect to

 

Also, what version of PPro 24 are you using?

 

Thanks

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Looking for more info from you, please, @arsenaljuice. See: How do I write a bug report?

 

Thanks!
Kevin

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Adobe Employee ,
Aug 19, 2024 Aug 19, 2024

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Hey there, @arsenaljuice,

Thanks again for filing your bug report. Todd has tried to reproduce your issue based on the information you gave. If you are still having this problem, kindly let us know. We'll try to assist once more. I'll move this issue to the Discussions forum for further troubleshooting. I hope everything is OK now.

 

Thanks!
Kevin

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