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Titles preview from essentials graphic not working (blank) in latest version of Premiere PRO

New Here ,
Jan 07, 2024 Jan 07, 2024

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As in description, preview of titles from essential graphics window not working (blank)

Latest version of Premiere PRO: 24.1.0 (build 85)

Please help me, this is very important. Attaching screenshot. Not working also with stock titles.

Best Regards

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correct answers 1 Correct answer

Community Expert , Jan 07, 2024 Jan 07, 2024

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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New Here ,
Jan 07, 2024 Jan 07, 2024

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Thanks for information, can anybody help me or send this ticket to customer service?

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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your post is now in the premiere pro forum where those experts can assist.

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

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HI @Rafał34643986vk25,

 

We've implemented a fix for black thumbnails in 24.2.0 build 77. Please update to the latest beta version of Premiere Pro in the Creative Cloud app and let me know if this does or does not resolve the issue for you. Stock titles also having black thumbnails sounds may be a separate issue, let me know if the beta clears that up as well.

 

Thanks!
Theresa

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