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touchpad scrolling in timeline doesn't work in premiere pro

New Here ,
May 16, 2023 May 16, 2023

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Just switched from Davinci to Adobe and still learning the ropes. I do all my work on a laptop (Windows 10, Lenovo, gtx 1660 TI) and when i scroll in the timeline it won't move at all unless i do really exagerated swipes but it will go all over the place, when i open davinci it moves so smoothly when scrolling through the timeline. if someone could help me out with this i would be very greatful. Thanks in advance.

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Editing , Error or problem

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Hey x_ta_c,

I'm sorry to hear you're experiencing this issue. Could you let us know which version of Premiere Pro you're currently using? (Here's how to check) Do you also see this issue while using the mouse to scroll through the timeline? We're here to help.

 

Thanks,

Ishan

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Explorer ,
May 22, 2023 May 22, 2023

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I had this same issue with the latest version (23.4). I went back to 23.3 and the problem went away.

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Adobe Employee ,
May 23, 2023 May 23, 2023

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Hey Cameron,

Thanks for reporting this. The engineering team is currently working on a similar issue. Could you confirm if you see this issue while using the trackpad and mouse? A fix for a similar problem has been released in the latest Beta. You can try it by going to the Beta Apps category in the Creative Cloud app.

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Explorer ,
May 23, 2023 May 23, 2023

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This only affected me with use of the touchpad. The mousewheel worked just fine.

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New Here ,
May 24, 2023 May 24, 2023

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Yeah, my touchpad has been working so badly since I updated Premiere to 23.4.0

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Did you get the chance to try the Beta? I hope the fix works out for you. 

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New Here ,
Jun 02, 2023 Jun 02, 2023

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Same here! The touchpad is responding really wierdly on the latest update of Premiere. Did someone find a solution?

 

Apple M2

32gb Ram

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Guest
Jun 21, 2023 Jun 21, 2023

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Same here! Since the last update scrolling with trackpad is horrible...

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Adobe Employee ,
Jul 03, 2023 Jul 03, 2023

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A similar issue is fixed in the latest version (23.5). Please try it and let us know if that fixes the problem.

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Guest
Jul 05, 2023 Jul 05, 2023

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Seems to be fixed. Thank you!

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