On Adobe Premiere Pro v 22, the transcription tool stopped working. When I click on it, nothing happens. The Before photo attached is before I click on transcribe sequence, and the After photo is after I click it. It used to work on the earlier version. Am I doing something wrong, is there a bug, or do I need to reinstall it?
I've attached the UXP log from today from my MacbookPro running Premiere Pro v22.0.
My transcription tab pops up in the far lower right corner of my monitor (I posted pics earlier in the thread). I can drag it to center screen and finish my transcription process. I am using multiple monitors and this does not occur when I am only using my MacbookPro and it's screen.
Thanks a lot for your UXP log, I'll take a look at that, this sounds like a bug we should fix.
Looking at your screenshot, this is only happening when you're using multiple monitors and Premiere Pro is not full screen, is that right? Where does the Transcribe dialog position when Premeiere Pro is set to full screen?
Both the transcription and caption dialogue boxes will appear in the lower right corner of my Macbook Pro Screen when I am in full screen mode on a second monitor. However the boxes will move if I exit fullscreen mode and poistion the main Premiere Pro window so that it is justified left on the second monitor. This only seemed to occur after I upgraded to IOS Monterey so it may be an Apple issue as they seem to have upgraded their display preferences. It will be interesting to see what the UXP reveals for you. Thank you for your attention in this matter. Trascript and captioning work fine it's just the placement of the dialogue boxes when they pop up that is the bug.
I see! So just for clarification: you're seeing this on Monterey and in Premiere Pro 22? Did you install Premiere Pro 22 on Big Sur previously or did you update both Premiere and MacOS at the same time? Just trying to rule out if this is caused due to the upgrade to PPro 22 or upgrade to Monterey so we can narrow it down. Thanks!
Just to add to your information. I am also having an issue having just updated my OS to Monterey. (I had Premiere Pro 22.0.0 before upgrading OS. The 'transcribe' button is greyed out. The error message tells me it is an internet connection fault. However, I am able to connect to the dynamic link server in AE. After reading your advice, I have downloaded the beta version and this is a successful work around for the moment.
I upgraded all my Adobe Programs prior to upgrading to IOS Monterey. I will try reinstalling Premiere Pro and see what happens and let you know.
UPDATE - I was finally able to isolate the cause of my Transcript Dialogue box showing up in the lower right corner of the screen. When I changed display settings in the MacbookPro Preferences to "Main Display" the Transcription Dialogue box would show up center screen as expected. Previsously I had that monitor set to "Extended Display".
I use three monitors in the office but interestingly when I went to another location and set up using only two montors the issue did not occur. This spured me to come back to the home office and try playing around with the display settings (which I belive changed with the Monterey version of IOS).
I can transcribe and caption videos fine.
Thanks for the update. I hope it helps someone else. There are a number of users describing similar symptoms, but without any sign of the missing window.
I am having the exact same problem as @mikedeber (WINDOWS user also).
Closing the Text box does nothing. Closing the project and re-opneing also does nothing to refresh the screen. It just goes completely blank (see video), with nothing else inside it. The only way to get the options back on screen again is to completely close PR, and re-open the project again. Beta is working for me also, but obviously would rather not have 2 versions to switch between.
Did the update to 22.1.1 help any one you that are experiencing this problem?
I don't get the problem, so can't test.
Have scrapped sing Beta for now, as I am back to using Premiere. Updating to 22.1.2 has fixed this problem for me. I was just able to transcribe and create captions for the first time in weeks. 🙂