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Transitions crash Premiere 2023

New Here ,
Nov 09, 2022 Nov 09, 2022

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Hi,

I have Premiere 2023 updated on two of my laptops. I have the same pack of transitions I use for nearly 3 years. When Premiere updated it started crashing on one of the laptops when I use transitions, while on another everything works (at least for now). 

What could be the problem? I almost lost my mind trying to figure out the reason and I absolutely can't live without these simple transitions I got so used to. I tried to install PP2022 back and now it also crashes. 

I tried reinstalling PP, clearing cache, creating a new sequence and new project, removing transitions and adding them back. 

Any suggestions? 

TOPICS
Crash , Editing , Error or problem , Freeze or hang

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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Which transitions?

 

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Filmpact transitions

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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I would suggest checking in with Film Impact. And perhaps removing/re-installing the presets on the one that's not working correctly.

 

Neil

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