Trial ended early

New Here ,
May 28, 2022 May 28, 2022

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I purchased the creative cloud back in November, which was supposed to last a whole year but going to open it today it asked me to sign in. After research and customer service chat it told me that there is no open trails under my name. 1. Why did it end early? 2. Why no email notice about this? 3. Is the project I was working on still there?

 

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Editing , Performance , User interface or workspaces

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