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trial has ended but I have paid for premiere pro and it still says I need to buy

New Here ,
Feb 28, 2022 Feb 28, 2022

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My 7 day trial had ended, so i bought premiere pro but it still says trial has ended and i need to buy now. I have proof of purchase on email and also, when i go to buy again it doesn't let me as i 'already have it' 

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correct answers 1 Correct answer

Community Expert , Feb 28, 2022 Feb 28, 2022

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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Are you signed in with the email/account you purchased your subscription on?

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New Here ,
Mar 07, 2022 Mar 07, 2022

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Yes!

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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