Ultra Key still shows green screen in the preview

[Carlos26097116ijcm]

Previously, when I selected the background color it became transparent in the preview. But now I select the green screen and it doesn't change. If I render the video, it does disappear, but before I didn't need to render it. Pls help.

 

[LinSims]

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[Nancy OShea]

[Moderator moved from Using the Community forums to Premier Pro.]

[Kevin-Monahan]

Hi Carlos,

Sorry! It may be system or media related. Can we get more info? https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

Thanks,
Kevin

[Carlos26097116ijcm · Accepted solution]

That was the problem. Solved. Thanks.

[Kevin-Monahan]

Dear Carlos,

Thanks for showing us that the Global FX Mute button was enabled. That's always a good thing to check when you don't see an effect.

Thanks,
Kevin