Unable to create Captions in the new v22.4

New Here ,
Jun 01, 2022 Jun 01, 2022

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I am working on a project and imagine my shock! 

 

No matter how I tried (including rolling back to previous versions), I cant get captions to work? 

 

Someone please help! This is unacceptable! 

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Error or problem , How to , User interface or workspaces

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Adobe Community Professional ,
Jun 01, 2022 Jun 01, 2022

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In 22.4, what did you try? What specifically is not working? Screenshots would help.

 

Stan

 

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New Here ,
Jun 03, 2022 Jun 03, 2022

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Hi Stan, I did the followings: 

 

1) uninstalled the entire v22.4 and reinstall. I started a new project/ sequence/ transcribed yet yet nothing. 

2) roll back many different versions, even going to version 15. I restarted a new project/ sequence/ transcribed yet yet nothing. Screenshot 2022-06-03 at 9.20.26 PM.pngScreenshot 2022-06-03 at 9.20.38 PM.pngScreenshot 2022-06-03 at 9.20.46 PM.pngScreenshot 2022-06-03 at 9.21.25 PM.png

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New Here ,
Jun 03, 2022 Jun 03, 2022

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