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I have seen numerous posts on this and NEVER a real answer. Have updated and reinstallled everything.
Please help!
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Hi,
Sorry about that. We will help you. We need more info from you, though: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...
Tell us details about your system and media.
Thanks,
Kevin
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Hello!
I have not heard back from you yet. Is everything OK? Have you solved your problem? Typically, upgrading your computer or transcoding media can solve such issues. Let us know!
Thanks,
Kevin