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Unable to create image buffer - PLEASE RESPOND

New Here ,
Sep 13, 2022 Sep 13, 2022

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I have seen numerous posts on this and NEVER a real answer.  Have updated and reinstallled everything.

Please help! 

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU , Performance

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Adobe Employee ,
Sep 13, 2022 Sep 13, 2022

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Hi,

Sorry about that. We will help you. We need more info from you, though: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

 

Tell us details about your system and media. 

 

Thanks,
Kevin

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Adobe Employee ,
Oct 04, 2022 Oct 04, 2022

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Hello!

I have not heard back from you yet. Is everything OK? Have you solved your problem? Typically, upgrading your computer or transcoding media can solve such issues. Let us know!

 

Thanks,
Kevin

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