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Unable to import video

New Here ,
Oct 11, 2022 Oct 11, 2022

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Hi Everyone,

 

I am new to Premiere Pro and apprecite your help. I am trying to import some mp4 videos in PP. Videos are available in the folder while browsing in laptop, but they cannot be located in PP.

 

Attaching some screenshots to show it better.

 

Thanks for any help.

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Error or problem , Import

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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Solo te sucede eso con estos archivos MP4 o con todos?

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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Tienes actualizado tu sistema operativo? tienes actualizado los drivers de tu GPU?

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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Si estás en Windows, tienes instalado el QuickTime player? porque en realidad el VLC te abre cualquier cosa, muestra un poco más la interface de importación de Premiere Pro no la cortes. 

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