Unable to Play Apple ProRES RAW

[TBP_Chris]

Having an issue where I am unable to view ProRes RAW footage using Premiere. The screen appears black and playback will not start. There is no error message. Footage was shot on Sony FX3 and FX6. I have edited ProRes RAW on this machine using Premiere previsouly.

I have tried restarting Premiere and the computer. I have ensured the CUDA renderer is being used. I have uninstalled and reinstalled Apple ProRes RAW 1.3 and restarted the computer. Playback functions normally on MAC. Problem is either confined to this machine or this update of Premiere on Windows.

Windows 10

Premiere Pro v23.0

CPU: 11 Gen Intel Core i9- 11900K @3.5GHz

Memory: 128GB

GPU: NVIDIA GeForce RTX 3080Ti (Studio Drivers)

Motherboard: ASUS Z490

I read on another post that Apple ProRes RAW 1.0 is the only version that works properly with Premiere but I was unable to find an older version online to test that theory.

[chrisw44157881]

i read in another thread, there was a bug with the iGPU trying to take over prores raw. maybe try disabling the iGPU in bios or device manager. i think there was a iGPU driver update that broke the interface to transition back and forth betwen the external gpu but i could be mistaken. maybe even rolling back its driver may work.

[Daniel Vivanco]

Hello, here with the same problem, did you find a solution? It seems its a problem with the studio nvidia gpu update. 

[JohnnyMontana · Accepted solution]

Try downloading the 517.40 Nvidia Studio Driver and see if that fixes it. There seems to be a bug with the newer Drivers and ProRes Raw. Below is a link where you can add your card and OS into then look for the 517.40 Driver that released September 20th, 2022. I hope this helps!

https://www.nvidia.com/Download/Find.aspx?lang=en-us

[TBP_Chris]

Hey sorry for the late reply. Was out sick. Just got back into the studio today and tried this solution out. Fixed the problem instantly! Thanks so much. I would not have thought to go back this far for a working driver!

[Kevin-Monahan]

Chris,

I talked to engineering. You can use 522.xx or earlier. NVIDIA is aware of the issue. 

Thanks,
Kevin

[Binc Film]

What if we have a 4080 and the drivers don't go back that far?

[dreadinny]

I have the same dilema. I have a 4080 and it will not install due to incompatible hardware. About to throw my 2080 super in the machine to see if the fix works. Damn shame I can't use the better card

[dreadinny]

I can confirm that with a 3090 it works with older firmware. It will not work with newer firmware. I could not get my 4080 to work with CUDA at all as it will not work with the oldwer drivers

[Abambo]

You need to try software rendering if possible. As the problem is sitting at Nvidia's desk, you need to get a solution from them, if Adobe does not manage to have a workaround for that. You may need to try newer drivers or beta drivers if available, or older drivers. Check the Nvidia fora.

[Abambo]

A less optimal solution, but working for now would be to transcode the assets to a different codec.