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Unknown Error message

New Here ,
Nov 24, 2021 Nov 24, 2021

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I have my customized high-end desktop pc now with graphics card equipped however my 64-but premiere Pro software shows this unknown error message when I try to run it after installing irrespective of which version I install. What does this mean? What do I have to do to get it running?

IMG_20211125_003652.jpg

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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Have you tried doing what it says in the message?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Yup, I already have windows media player installed.

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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How about the other recommendation in the error message?

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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quote

 What do I have to do to get it running?


By @RogerOtaku5FCE

 

Do what the error message says.

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New Here ,
Nov 24, 2021 Nov 24, 2021

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I have windows media player installed, but it's still showing this.

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