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Hi there,
after the last 2 or 3 updates I can not import a MOV files into my project.
I normally used those files before, but now...I have a version 22.1.2 on Macbook Pro M1 Max. Please could you help me? Client is waiting:(
Hi tomas.blaha!
Sorry about the trouble. Can you let us know the source of media files? Could you try running Premiere Pro through Rosetta mode and see if that helps? https://support.apple.com/en-us/HT211861
Let us know how it goes.
Thanks,
Kartika
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Hi tomas.blaha!
Sorry about the trouble. Can you let us know the source of media files? Could you try running Premiere Pro through Rosetta mode and see if that helps? https://support.apple.com/en-us/HT211861
Let us know how it goes.
Thanks,
Kartika
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Hi Kartika,
thank you for your prompt reply. What i found...the trouble is only with MOVs, which were exported in GoPro Cineform Codec with and without Alpha. When i installed last update, there were a notification, that this version is curently for Apple Silicon, but i can also switch to Intel mode.
This is a source file Codec info: Timecode, Linear PCM, CFHD
I also attached a source file MOV
Tomas
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Hi Kartika,
it works through the Rosetta mode. I also check a type of application and it shows that this version is Universal Application, not Intel Based, just for info.
Tomas
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Looks like an old cineform codec.
Is this an old file?
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Hi Ann,
file was created on 20th December 2021 on a Intel Based MacBook Pro in Premiere Pro 2021.
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