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Unsupported compression type MOV

Explorer ,
Jan 06, 2022 Jan 06, 2022

Hi there,

after the last 2 or 3 updates I can not import a MOV files into my project.

Snímek obrazovky 2022-01-06 v 11.47.21.png

I normally used those files before, but now...I have a version 22.1.2 on Macbook Pro M1 Max. Please could you help me? Client is waiting:(

TOPICS
Crash , Error or problem , Import
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correct answers 1 Correct answer

Adobe Employee , Jan 06, 2022 Jan 06, 2022

Hi tomas.blaha!

Sorry about the trouble. Can you let us know the source of media files? Could you try running Premiere Pro through Rosetta mode and see if that helps? https://support.apple.com/en-us/HT211861

 

Let us know how it goes.

Thanks,

Kartika

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Adobe Employee ,
Jan 06, 2022 Jan 06, 2022

Hi tomas.blaha!

Sorry about the trouble. Can you let us know the source of media files? Could you try running Premiere Pro through Rosetta mode and see if that helps? https://support.apple.com/en-us/HT211861

 

Let us know how it goes.

Thanks,

Kartika

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Explorer ,
Jan 06, 2022 Jan 06, 2022

Hi Kartika,

thank you for your prompt reply. What i found...the trouble is only with MOVs, which were exported in GoPro Cineform Codec with and without Alpha. When i installed last update, there were a notification, that this version is curently for Apple Silicon, but i can also switch to Intel mode.

This is a source file Codec info: Timecode, Linear PCM, CFHD

I also attached a source file MOV

 

Tomas

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Explorer ,
Jan 06, 2022 Jan 06, 2022

Hi Kartika,

 

it works through the Rosetta mode. I also check a type of application and it shows that this version is Universal Application, not Intel Based, just for info.

 

Tomas

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Explorer ,
Oct 31, 2023 Oct 31, 2023
LATEST

Hi Kartika, back to the same problem as mentioned bellow a year ago, but with version Premiere Pro 2024. No i can not find a Rosetta mode. Same problem with unsupported compresion type with the MOV files. Please do you have any idea how to fix it? Thank you, Tomas.

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Community Expert ,
Jan 06, 2022 Jan 06, 2022

Looks like an old cineform codec.

Is this an old file?

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Explorer ,
Jan 06, 2022 Jan 06, 2022

Hi Ann,

 

file was created on 20th December 2021 on a Intel Based MacBook Pro in Premiere Pro 2021.

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