Update v22 not showing up in Creative Cloud

[nickm10747206]

Creative Cloud says all apps up to date/no updates available—but Premiere is still v15.2.

(Same goes for Photoshop, Lightroom etc, all 'up to date', but not really....)

Have tried everything listed here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

PC Specs are fine. Anyone else had this issue? 

Thanks!

[Sumeet Kumar Choubey]

Hi nickm10747206,

Sorry to hear about this. We can get this checked. Would you mind confirming the OS that you are using?

Thanks,

Sumeet

[nickm10747206]

Thanks for the reply Sumeet,

Windows 10 Education, version 20H2

OS Build 19042.1348

Windows Feature Experience Pack 120.2212.3920.0

PC is part of an institution, not a personal device.

The update is available on my personal device, using the same Adobe login. 

Cheers

Nick

[Ann Bens]

Might want to contact the institution.

[nickm10747206]

SOLVED: Institution's IT Department deleted an update cache at their end, which resulted in the new updates appearing. 

Cheers!